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Terms of Service

The agreement that governs your use of Code24's revolutionary AI Worker platform.

Last updated: December 21, 2024

Key Points

Performance Guarantee: We guarantee your website will beat competition or work free until it does.
AI Worker Rights: You own your data and control your AI Worker team's activities.
Fair Usage: Use our platform ethically and legally for legitimate business purposes.
Cancel Anytime: No long-term contracts, but remember - canceling stops your competitive advantage.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Code24.dev ("Code24," "we," "us," or "our") regarding your use of our revolutionary AI Worker platform.

By accessing or using Code24's services, including our BUILD and OPTIMIZE offerings, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our services.

Important Notice

Code24 provides AI-powered website optimization services. Our AI Workers continuously learn and make improvements to ensure your website beats competition. Understanding this automated nature is crucial to using our platform effectively.

2. Service Description

BUILD Service

  • Professional website creation in 3-8 minutes using AI Worker teams
  • 7 specialized AI Workers (Learner, Tester, Optimizer, Designer, Analyst, Conversion, SEO)
  • Continuous learning and optimization to maintain competitive advantage
  • Multi-LLM orchestration using Anthropic Claude and OpenAI GPT-4o
  • Competitive intelligence monitoring and automatic adaptation

OPTIMIZE Service

  • Comprehensive 197+ point analysis of existing websites
  • Same 7 AI Workers applied to transform existing sites into learning machines
  • Gradual optimization while preserving existing functionality
  • Integration with existing domains and hosting arrangements
  • Performance tracking and competitive positioning improvements

Enterprise Service

  • Custom AI Worker configurations for large organizations
  • Multiple website management and white-label solutions
  • Advanced integrations and custom development
  • Dedicated support and service level agreements

3. Performance Guarantee

Our Promise to You

We guarantee your website will beat your competition or we work free until it does.

This guarantee is based on the mathematical certainty that learning systems outperform static systems over time.

Guarantee Terms

  • Measurement Period: 90 days minimum for meaningful competitive analysis
  • Competitive Metrics: Conversion rates, engagement metrics, search rankings, and revenue performance
  • Baseline Establishment: We establish competitive benchmarks within the first 30 days
  • Remedy: If you don't achieve competitive superiority, we continue working at no charge until you do
  • Good Faith Cooperation: Requires your cooperation in implementing AI Worker recommendations

Guarantee Limitations

  • Does not apply to illegal, unethical, or restricted business types
  • Requires accurate competitor identification and access to performance data
  • External factors beyond website control (economic conditions, force majeure) may affect timeline
  • Customer must maintain active service during guarantee period

4. User Responsibilities

Account Management

  • Provide accurate account information and keep it updated
  • Maintain security of your account credentials
  • Notify us immediately of any unauthorized account access
  • Be responsible for all activities under your account

Content and Data

  • Ensure you have rights to all content provided to AI Workers
  • Comply with applicable laws regarding data collection and privacy
  • Not provide illegal, infringing, or harmful content
  • Maintain appropriate privacy policies for your website visitors

Fair Usage

  • Use services for legitimate business purposes only
  • Not attempt to reverse engineer or interfere with AI Worker operations
  • Not use services to harm competitors beyond normal competitive activity
  • Cooperate with reasonable AI Worker recommendations for optimal results

5. Payment Terms

Billing

  • BUILD Service: $99 per month, billed monthly in advance
  • OPTIMIZE Service: $149 per month, billed monthly in advance
  • Enterprise Service: Custom pricing based on requirements
  • All prices exclude applicable taxes, which are customer's responsibility

Payment Processing

  • Payments processed securely through Stripe
  • Credit card or bank transfer accepted
  • Auto-renewal unless canceled before next billing cycle
  • No refunds for partial months, but service continues until end of paid period

Late Payment

Failed payments may result in service suspension after 7 days. AI Workers will pause optimization until payment is resolved. Service resumes immediately upon successful payment.

6. Intellectual Property

Your Content Rights

  • You retain all rights to your original content and data
  • You grant us license to use your content for service delivery
  • AI Worker improvements to your content become your property
  • You can request content export or deletion at any time

Code24 Platform Rights

  • Code24 owns all platform technology, AI Workers, and algorithms
  • Multi-LLM orchestration system is proprietary to Code24
  • Competitive intelligence methodologies are trade secrets
  • You receive a limited license to use platform features during subscription

AI-Generated Content

Content created by AI Workers (copy, designs, optimizations) for your website becomes your property. However, the underlying AI models and training used to create such content remain Code24's intellectual property.

7. Privacy and Data Handling

Your privacy is fundamental to our service. Our comprehensive Privacy Policy details how we collect, use, and protect your data.

Data Usage for AI Workers

  • AI Workers analyze your website data to provide competitive advantages
  • Anonymous usage patterns may improve platform-wide AI performance
  • Your specific business data is never shared with competitors
  • You maintain control over what data AI Workers can access

Competitive Intelligence

Our AI Workers monitor publicly available information about competitors to inform optimization strategies. This analysis helps position your website for maximum competitive advantage while respecting intellectual property and privacy rights.

8. Service Availability

Uptime Commitment

  • Target Uptime: 99.9% availability
  • Infrastructure: Built on enterprise-grade global edge network
  • Monitoring: 24/7 automated monitoring and alerting
  • Maintenance: Scheduled maintenance with advance notice

AI Worker Availability

  • AI Workers operate continuously, even during platform maintenance
  • Individual AI Workers may be temporarily paused for updates
  • Customer notification for any AI Worker service interruptions
  • Automatic resumption of all AI Worker activities post-maintenance

Force Majeure

We're not liable for service interruptions due to circumstances beyond our reasonable control, including natural disasters, government actions, or third-party infrastructure failures.

9. Termination

Customer Termination

  • Cancel anytime through your account dashboard
  • Service continues until end of current billing period
  • AI Workers stop optimization activities upon cancellation
  • Data export available for 30 days post-cancellation

Important: Competitive Risk

Canceling Code24 means your website stops learning and improving while competitors with learning websites continue advancing. This puts you at increasing competitive disadvantage over time.

Code24 Termination

  • We may terminate for material breach after 30-day cure period
  • Immediate termination for illegal activities or platform abuse
  • Refund of prepaid amounts for Code24-initiated termination
  • Data export assistance provided in good faith terminations

10. Disclaimers and Limitations

Service Disclaimers

While we guarantee competitive advantage, specific business outcomes depend on many factors beyond website performance. AI Workers optimize based on available data and market conditions, but cannot guarantee specific revenue targets or business success metrics.

AI Technology Limitations

  • AI recommendations require human judgment for implementation
  • Market conditions and competitive actions may affect results
  • Learning algorithms improve over time but start with baseline performance
  • Some optimizations may take time to show measurable results

Limitation of Liability

Our liability is limited to the amount you paid for services in the 12 months preceding any claim. We're not liable for indirect, incidental, or consequential damages, including lost profits or business opportunities.

11. Dispute Resolution

Good Faith Resolution

We're committed to resolving any issues quickly and fairly. Most concerns can be addressed through our support team at support@code24.dev.

Formal Disputes

  • Formal disputes subject to binding arbitration
  • Arbitration conducted under American Arbitration Association rules
  • Individual claims only - no class action waiver
  • Arbitration location: [Jurisdiction to be specified]

12. General Provisions

Governing Law

These Terms are governed by [Jurisdiction] law, without regard to conflict of law principles.

Updates to Terms

We may update these Terms to reflect service improvements or legal requirements. Material changes will be communicated 30 days in advance via email and dashboard notification.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the complete agreement between you and Code24 regarding the use of our services.

13. Contact Information

Questions about these Terms or need assistance with our services?

Legal Questions: legal@code24.dev
Service Support: support@code24.dev
Billing Issues: billing@code24.dev
General Inquiries: hello@code24.dev

We respond to all inquiries within 24 hours.