Privacy Policy

Introduction

Code24.dev ("we," "our," or "us") operates revolutionary AI Worker teams that continuously learn and optimize websites for competitive advantage. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our BUILD and OPTIMIZE services.

Your trust is fundamental to our mission of making your website beat competition every day. We're committed to protecting your privacy while enabling AI Workers to deliver the competitive advantages you expect.

Information We Collect

Account Information

• Name, email address, and company information you provide
• Billing information and payment details (processed securely by our payment providers)
• Account preferences and service selections (BUILD vs OPTIMIZE)

Website Data for AI Workers

• Visitor Analytics: Anonymous visitor behavior, traffic patterns, conversion metrics
• Performance Data: Page load times, user interactions, technical metrics
• Content Data: Website text, images, and structure for optimization purposes
• Competitive Intelligence: Public information about competitors for strategic positioning

AI Worker Learning Data

• A/B test results and performance experiments
• Optimization recommendations and implementation results
• Industry trends and cross-site performance patterns (anonymized)
• Multi-LLM model performance and selection data

How We Use Your Information

Core Service Delivery

• Deploy and manage your 7 AI Workers (Learner, Tester, Optimizer, Designer, Analyst, Conversion, SEO)
• Continuously optimize your website for competitive advantage
• Provide real-time performance monitoring and improvement recommendations
• Generate competitive intelligence reports and market insights

AI Worker Training & Improvement

• Train AI models to better understand your industry and audience
• Improve Multi-LLM orchestration for optimal task performance
• Enhance competitive analysis algorithms across our network
• Develop better optimization strategies through anonymized pattern analysis

Platform Operations

• Account management and billing
• Customer support and technical assistance
• Platform security and fraud prevention
• Service improvements and new feature development

Data Sharing & Third Parties

Limited Sharing for Service Delivery

• AI Model Providers: Anthropic (Claude) and OpenAI (GPT-4o) for Multi-LLM orchestration
• Infrastructure Providers: Enterprise infrastructure for global edge deployment and security
• Payment Processors: Stripe for secure billing (they never see your website data)
• Analytics Services: Minimal, privacy-focused analytics for platform improvement

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform security. We'll notify you unless legally prohibited.

Data Security & Protection

Enterprise-Grade Security

• SOC 2 Compliance: Audited security controls and procedures
• Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
• Isolation: Customer data stored in isolated, secure environments
• Access Controls: Strict employee access controls with audit logging

Global Edge Infrastructure

• Data protected by enterprise-grade security suite
• DDoS protection and advanced threat detection
• Global edge deployment with 99.9% uptime SLA
• Regular security audits and compliance certifications

Your Privacy Rights

Data Control

• Access: Request copies of your personal and business data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Export your data in standard formats
• Restriction: Limit how we process certain data types

AI Worker Controls

• Pause or resume individual AI Workers
• Control which data sources AI Workers can access
• Review and approve optimization recommendations before implementation
• Access detailed logs of AI Worker activities and decisions

GDPR & CCPA Compliance

We comply with GDPR, CCPA, and other privacy regulations. If you're in the EU or California, you have additional rights including the right to opt-out of certain data processing activities.

Cookies & Tracking

Essential Cookies

We use essential cookies for account authentication, security, and basic platform functionality. These cannot be disabled.

Analytics Cookies

We use privacy-focused analytics to understand platform usage and improve our services. You can opt-out of analytics cookies in your account settings.

AI Worker Learning

Your AI Workers use cookies and tracking on YOUR website to learn visitor behavior and optimize performance. This data stays within your isolated environment and is used only for your competitive advantage.

Data Retention

• Account Data: Retained while your account is active, deleted within 30 days of account closure
• Website Optimization Data: Retained for continuous learning, anonymized after account closure
• Billing Records: Retained for 7 years for legal and tax requirements
• AI Model Training Data: Anonymized patterns may be retained to improve our platform

International Data Transfers

Code24 operates globally through enterprise edge network. Your data may be processed in multiple countries, but always with the same high level of protection.

Transfer Safeguards

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions where available
• Global enterprise compliance certifications
• Encryption in transit for all international data movement

Children's Privacy

Code24 is a business platform not intended for children under 13. We don't knowingly collect personal information from children under 13. If you believe we've inadvertently collected such information, contact us immediately.

Policy Updates

We may update this Privacy Policy to reflect service improvements or legal requirements. Material changes will be communicated via:

• Email notification to your account email address
• Notice in your Code24 dashboard
• Update on our website with the new effective date

Contact Us

Questions about this Privacy Policy or how we handle your data? We're here to help:

We respond to privacy inquiries within 48 hours and data requests within 30 days.